FAQs

We welcome global partners and distributors. If you are interested in becoming our

If the product has a quality issue within the warranty period, we will offer free repair or replacement services. If the issue cannot be resolved, we will process a refund.

Our products undergo rigorous environmental adaptability testing, including high and low-temperature, humidity, and shock resistance tests, to ensure they perform reliably under various environmental conditions.

Yes, our products meet ISO, CE, and other international certification standards. Each product undergoes strict quality control to ensure stable and reliable performance in the global market.

We provide after-sales services worldwide. If a product malfunctions, we will offer repair or replacement services. Please contact our after-sales team for specific details.

Yes, we offer remote technical support services. Through phone, email, or video conferencing, we can assist customers in troubleshooting any technical issues.

We provide detailed installation manuals and user guides for all our products, ensuring customers can install and use them quickly and safely. If you need further assistance, you can always contact our technical support team.

Once your order is submitted and payment is successfully processed, we will send you an order confirmation along with the detailed order information via email. You can confirm the accuracy of the order based on the email content.

Yes, we offer bulk purchasing and custom order services. Whether it’s a large order or special customization needs, you can contact us, and we will provide tailored solutions and competitive pricing.

We accept various payment methods, including bank transfers, Alipay, WeChat Pay, PayPal, and others. Please communicate with our sales team for the specific payment methods when confirming your order.